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Do you have questions about our Female Guard program?
We have the answers.

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What is Female Guard?

Female Guard is an insurance that offers various benefits following a diagnosis of female breast, cervical, uterine, and ovarian cancer.

This coverage is provided under an individual plan. To be eligible, you must have female reproductive organs, be a resident of Puerto Rico, and be between the ages of 18 and 64.

Coverage can be extended until you reach 69 years of age, provided you continue to make the corresponding monthly premium payments, and the premium is up to date at the time of requesting benefits.

Visit the Coverage Information section for more details.

Who is the underwriter for this insurance?

Caribbean American Life Assurance Company (CALAC) is the underwriter of this coverage. CALAC, their subsidiaries, and affiliates operate in Puerto Rico under the name of Assurant®.

How do I enroll?

Enrolling online is easy! Visit the Enrollment section of this website and complete the online application.

How do I know if I am eligible for Female Guard?

To be eligible, you must have female reproductive organs, be between the ages of 18 and 64 years old and live in Puerto Rico.

Are there any health questions or medical exam required to enroll?

There are no health questions or medical exams required to determine eligibility.

How much does this insurance cost?

Visit the Home section of this website and you will find a calculator that will indicate the monthly premium cost according to the plan you select and your age range.

How do I make the monthly payment for Female Guard?

Your fixed monthly premium payment will be debited from the selected deposit account or credit card entered on the enrollment process. The charge will appear on your monthly account statement.

I enrolled in Female Guard online and the application was approved. What happens next?

In 5 to 7 business days, a welcome package containing your Certificate of Insurance and Product Summary page will be mailed to the address we have on file for you.

If by any reason you don’t receive this package, contact our Customer Service department at 1-800-981-8888 Monday through Friday from 8:00 am to 5:00 pm.

Why my application for Female Guard was denied?

Your application may have been denied because you did not meet our eligibility requirements or because you already have Female Guard coverage.

Can I cancel my coverage at any time?

Yes, you can cancel at any time.

The Insurance Code requires that you notify us in writing your interest in canceling the policy. Please also include your full name, address, product you wish to cancel and certificate or policy number.

You can send us the letter:

By email: [email protected]

By mail:
Assurant
PO Box 195167
San Juan, PR 00919

How do I update my personal information (address, beneficiary, etc.)?

We offer you different options so you can safely request an update to your information:

By sending an email to: [email protected]

By sending a letter by mail to:
Assurant
PO Box 195167
San Juan, PR 00919

By calling:
1-800-981-8888
Monday through Friday 8:00 am to 5:00 pm

If I am enrolled in Female Guard, when does this coverage end?

Your insurance coverage automatically ends at the earliest of the following:

  • unpayment;
  • the date after the grace period of 31 days has lapsed and you still haven’t made your premium payment;
  • the date of your death;
  • the date when you turn 69 years old;
What is the surgical expense reimbursement benefit?

If a surgical intervention is necessary as recommended by a specialist due to any type of covered cancer, the expense incurred for the surgery will be reimbursed up to the maximum selected limit.

Consult the Coverage Information section for more details.

What is the hospitalization benefit?

The plan will pay up to $75 per day starting on the 4th day of hospitalization for a maximum of 60 days due to a diagnosis of any type of covered cancer.

Consult the Coverage Information section for more details.

What is the monthly expense benefit?

If the insured person is diagnosed with breast, uterine, or ovarian cancer, a monthly benefit will be paid for two (2) years and up to the maximum selected limit, as described in the benefits table. This money can be used for any purpose.

Consult the Coverage Information section for more details.

What is the mastectomy reimbursement benefit?

If, on medical advice, you undergo a mastectomy, we will reimburse the expense incurred up to the maximum selected limit.

Consult the Coverage Information section for more details.

What is the breast reconstruction benefit?

If the insured person is diagnosed with breast, uterine, or ovarian cancer, a monthly benefit will be paid for two (2) years and up to the maximum selected limit, as described in the benefits table. This money can be used for any purpose.

Consult the Coverage Information section for more details.

How do I file a claim?

We offer you different options for submitting your claim:

By visiting our claims portal: claimspr.assurant.com

By calling:
1-800-981-8888
(Monday through Friday, 8:00 am to 5:00 pm)

By sending a letter by mail to:
Assurant
PO Box 195167
San Juan, PR 00919

Your information will reach us safely and quickly regardless of the way you file the claim.

How can I check the status of a claim?

You can check the status of your claim by visiting the claims portal or by calling 1-800-981-8888 Monday through Friday 8:00 am to 5:00 pm.

If I have a question or concern about my claim or the insurance coverage, who should I contact?

By calling:
1-800-981-8888
(Monday through Friday, 8:00 am to 5:00 pm)

By Sending a letter by mail to:
Assurant
PO Box 195167
San Juan, PR 00919

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Female Guard is your ally in difficult times, offering you the economic peace of mind and support you need at your fingertips.